Building a High-Performance Team: Key Outputs of Team Development

Developing a team is a critical process within Project Resource Management, focusing on enhancing the competencies, team interaction, and overall team environment to enhance project performance.

This section explores the outputs of the team development process, including updates to enterprise environmental factors, organizational process assets, project documents, and the project management plan. It also discusses the potential need for change requests and the role of team performance assessments. These outputs reflect the team's growth and development, changes in assignments, resource availability, and the effectiveness of team development strategies.

The process of developing a team interacts with other project management processes in several ways. For instance, the updates to project documents and the project management plan can influence the planning, execution, and closure phases of the project. Similarly, the change requests that arise from this process are processed through the Perform Integrated Change Control process, demonstrating the interconnectedness of project management processes. Ultimately, effective team development contributes to the successful completion of the project, enhancing project performance and increasing the likelihood of meeting project objectives.

Learning Objectives

  • Understand how the Develop Team process can lead to updates in enterprise environmental factors, organizational process assets, and project documents.
  • Recognize the role of the Develop Team process in updating training requirements, personnel assessment, and project schedules.
  • Understand the circumstances under which change requests may occur in the Develop Team process and the project manager's responsibility in submitting a change request.
  • Recognize the importance of assessing the effectiveness of the project team and the indicators of a team's effectiveness.
  • Understand how an evaluation of the team's overall performance can help identify specific training, coaching, mentoring, assistance, or changes needed to improve the team's performance.

Enterprise Environmental Factors Updates

Imagine you're leading a project to develop a new marketing strategy for your company. As you assemble and develop your team, you realize that the team's growth can lead to updates in enterprise environmental factors. These factors encompass conditions, not under the immediate control of the team, that influence, constrain, or direct the project. For instance, as your team becomes more skilled in digital marketing strategies, the company's overall marketing approach may shift to incorporate more digital elements. As the team develops, changes like these may occur that necessitate updates to these factors.

One key aspect of enterprise environmental factors that can be updated through the Develop Project Team process is employee development plan records. As team members acquire new skills, gain experience, or undergo training, their development plans may need to be updated to reflect these changes. This ensures that the organization's records accurately represent the current capabilities of its employees.

Reflecting on our marketing strategy project, skill assessments are another aspect that can be updated through the Develop Project Team process. As your team develops and members enhance their skills, for example in digital marketing, these assessments should be updated to provide an accurate reflection of the team's capabilities. This information can be used to make informed decisions about task assignments, training needs, and resource allocation.

By continuously updating these enterprise environmental factors and skill assessments, you can ensure that your team's growth and development are accurately reflected and leveraged for the project's success.

What is the primary purpose of updating enterprise environmental factors during the Develop Project Team process?
  1. To update the project schedule
  2. To record changes in team composition
  3. To update employee development plan records
  4. To update the project budget
C) To update employee development plan records

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Organizational Process Assets Updates

In the realm of project resource management, the Develop Team process emerges as a pivotal player in the updating of organizational process assets. These assets, spanning process-related artifacts, historical information, and internal organizational knowledge, serve as invaluable resources. They wield the power to significantly influence the development of the project's team.

One of the key organizational process assets that may be updated during the Develop Team process is training requirements. As the team develops and new skills or knowledge gaps are identified, the training requirements for the team may need to be updated. This ensures that team members receive the necessary training to perform their roles effectively and contribute to the project's success.

Personnel assessment is another organizational process asset that can be updated as a result of the Develop Team process. As team members grow and develop, their skills, competencies, and performance levels may change. Updating the personnel assessment allows the organization to track these changes and make informed decisions about team composition, training needs, and performance management.

To encapsulate, the Develop Team process is a linchpin in the updating of organizational process assets. It ensures these assets mirror the current state of the team and its evolving development needs accurately. This process doesn't just facilitate effective team management—it's a key contributor to the overarching success of the project.

What is the primary purpose of updating organizational process assets during the Develop Team process?
  1. To create a detailed project schedule
  2. To identify project risks
  3. To update training requirements and personnel assessments
  4. To provide a detailed cost estimate of the project
C) To update training requirements and personnel assessments

Project Documents Updates

I recall a time when I was managing a project for a major software development company. We had a diverse team of professionals, each bringing unique skills and perspectives to the table. As the project progressed, the team dynamics evolved, and this evolution led to updates in various project documents.

The process of team development was not just about enhancing the skills of individual team members, but also about ensuring that our project documents accurately reflected the current status of the project and its resources. These updates were crucial for maintaining transparency and keeping all stakeholders informed about the project's progress.

One of the key documents updated during team development is the lessons learned register. This register is updated with information on challenges encountered and successful approaches used during team development. These insights can be invaluable for future projects or phases.

Team development activities can also lead to changes in the project schedule. These changes may arise due to shifts in team composition, improvements in team efficiency, or the need for team training or team-building activities.

Changes to agreed-upon assignments due to team development are recorded in the project team assignments documentation. This ensures that all team members and stakeholders have a clear understanding of each team member's roles and responsibilities.

Resource calendars are another type of project document that may be updated following team development. These calendars are updated to reflect the availability of resources for the project, taking into account any changes that have occurred as a result of team development activities.

As the team developed, we also found it necessary to update our team charter. This document, which outlined our agreed-upon operating guidelines, had to be revised to reflect changes in communication protocols, decision-making processes, and conflict resolution strategies. Updating the team charter ensured that the team continued to operate effectively and in alignment with the project's objectives.

Reflecting on my experience with the software development project, I can see how the process of team development directly influenced our project documents. It was a clear demonstration of how team development not only enhances the capabilities of the team but also ensures the accuracy and relevance of project documentation.

Which of the following project documents is typically updated during the process of team development?
  1. Project charter
  2. Lessons learned register
  3. Project scope statement
  4. Cost baseline
B) Lessons learned register

Change Requests

Change requests in the Develop Team process of project resource management are much like the shifting winds in a sailing journey. These requests may arise due to various circumstances, such as changes in team composition, skill requirements, or team development strategies, altering the course of the project.

Recommended corrective or preventive actions can significantly impact components of the project management plan or project documents. For instance, a change request might necessitate updates to the resource management plan, team assignments, or project schedule.

The project manager plays a crucial role in managing change requests. If changes occur or are recommended, the project manager is responsible for submitting a change request. This request should clearly outline the proposed change, its rationale, and its potential impact on the project.

Once a change request is submitted, it must be processed through the Perform Integrated Change Control process. This process involves reviewing the change request, assessing its impact, deciding whether to approve or reject the change, and managing the change if it is approved.

The Perform Integrated Change Control process, akin to a skilled sailor adjusting the sails to the changing winds, is defined in Section 4.6. It is a critical part of project management, ensuring that all changes are thoroughly evaluated and properly managed to minimize their impact on the project's objectives and deliverables. Understanding this process is essential for effectively managing change requests and maintaining control over the project, ensuring a smooth sail towards the project's destination.

What might trigger a change request during the Develop Team process?
  1. The need for additional resources
  2. The identification of a new risk
  3. The recommendation of corrective or preventive actions
  4. The completion of a project milestone
C) The recommendation of corrective or preventive actions

Project Management Plan Updates

The organization's change control process plays a crucial role in managing modifications to the project management plan. This process ensures that any changes to the plan are thoroughly reviewed, approved, and documented, maintaining the integrity of the project's scope, schedule, and budget.

Any changes to the project management plan require a change request. A change request is a formal proposal to modify any aspect of the project. It includes a detailed explanation of the proposed change, the reasons for the change, and the potential impacts on the project.

There are several components of the project management plan that may require a change request. These components include, but are not limited to, the project scope, schedule, cost, quality, and resource management plans.

The resource management plan is an example of a component that might require a change request. This plan outlines how project resources will be identified, acquired, managed, and released. If there are changes in the availability, allocation, or management of resources, a change request may be needed to update the resource management plan. This ensures that the plan remains accurate and relevant, reflecting the current state of project resources.

What is the purpose of the change control process in project management?
  1. To manage changes to the project management plan
  2. To assign resources to tasks in the project
  3. To develop the project team
  4. To identify and analyze project risks
A) To manage changes to the project management plan

Team Performance Assessments

The cornerstone of project resource management lies in the development of the project team. This process is a blend of concerted efforts, including training, team building, and colocation, with a singular focus - to elevate the team's performance. The project management team, in their capacity, assesses the effectiveness of these endeavors, either through formal channels or informal touchpoints.

Effective team development strategies and activities can significantly enhance the team's performance. An increase in team performance raises the likelihood of meeting project objectives, making team development a critical success factor for projects.

The effectiveness of a team can be evaluated using various indicators. These include improvements in individual skills that enhance assignment performance, improvements in competencies that boost team performance, a reduced staff turnover rate, and increased team cohesiveness. Increased team cohesiveness, characterized by open sharing of information and experiences, can improve overall project performance and indicate team effectiveness.

An evaluation of the team's overall performance can help identify specific training, coaching, mentoring, assistance, or changes needed to improve the team's performance. This evaluation should also include identifying the necessary resources to achieve and implement the improvements identified in the assessment. The project management team is responsible for identifying and implementing these resources and changes.

In wrapping up, it's important to underscore the significance of team performance assessments. As a critical output of the Develop Team process, they serve as a mirror, reflecting the team's effectiveness and highlighting areas ripe for improvement. Ultimately, these assessments play a pivotal role in steering the project towards success.

Which of the following is NOT typically an indicator of an effective project team?
  1. Increased individual skills that enhance assignment performance
  2. Reduced staff turnover rate
  3. Decreased team cohesiveness
  4. Improvements in competencies that boost team performance
C) Decreased team cohesiveness